REMOTE IT SUPPORT IS AT THE CORE OF BUSINESS PROGRESS

The effective execution of most business processes is associated with information systems and IT infrastructure. However, the processes for supporting IT functions are not a core business. Therefore, in most cases, it is advisable to outsource IT support processes or part of them. Companies using remote IT support have already appreciated the benefits of “getting rid” of non-core IT assets, reducing costs associated with IT support, as well as management, recruitment, and training of personnel.

BENEFITS OF REMOTE IT INFRASTRUCTURE SUPPORT

1. The outsourcer works with a wide range of customers and, through resource sharing, builds a cost-effective, 24/7 IT support service.

2. The customer may have new tasks that “their” IT department cannot solve. The outsourcer has the appropriate resources, since it serves a wider range of systems.

3. IT also works when the business is resting. This means that if the customer does not have his own support around the clock, then due to malfunctions at night, in the morning the business may "get up".

4. An external contractor, working with a large number of different information systems, knows all typical IT incidents, thanks to which he quickly resolves emerging malfunctions and also works on their prevention.

WHAT ARE THE GUARANTEES THAT EVERYTHING WILL BE JUST AS BEAUTIFUL IN LIFE?

IT infrastructure management is one of the most mature processes in IT outsourcing, it has existed for over 20 years. Therefore, the IT infrastructure support service is quite standard, and the processes of its provision have been debugged for a long time.

Cooperation with us will allow you to accurately estimate the cost of maintenance and use IT infrastructure of the enterprise and will increase the transparency of IT spending.

OUR TECHNOLOGY AND CERTIFICATION

The advantage of GeekforGigs' remote IT support is the professionalism of the employees and the high interest of the company in the continuous improvement of the quality of service. The experience of GeekforGigs specialists in remote IT support include the following systems from the world's leading hardware and software manufacturers: IBM, Microsoft, HP, Cisco, Citrix, Oracle, Juniper, Azure, SAP, VMware, D-Link, Netgear etc.

We have years of accumulated experience in supporting complex and geographically distributed infrastructures.

Trusting us with your IT infrastructure task, you can be sure that you are transferring it’s care to the appropriate professionals!

To begin with, you can contact us with a request for an express analysis of your IT infrastructure. We will determine how you can optimize it, what results will be obtained if you engage us as service providers, and what your savings will be.